E-Commerce Conversion Problems? You Are In The Right Place
No matter the size of your website, you will find an e-commerce focused conversion rate optimisation program to match below.
Every conversion rate optimisation program starts by gaining a deeper understanding
- Understanding how your website works and where users may be getting lost, stuck or bored is the first step towards a better conversion rate.
- A better conversion rate means you get more customers, without spending a penny more on marketing.
- A detailed audit of your current website is carried out to gain this understanding. Just like conversion-boosting programs, there are audits for every website size and budget.
- After your audit, you embark on a plan that is based on 10+ years of delivering conversion goals. This plan will drive down customer acquisition costs, boost your conversion rates and increase sales.
- There is no need for you to research your next steps (unless you want to), because the steps chosen will have been proven to work time and time again.
- You will have regular contact throughout the process, keeping you up to date about improvements to your website’s user experience and improvements in key metrics.
- These programs can be applied to any e-commerce website, but they are ideally suited to those on Shopify and WooCommerce
CRO For E-commerce Pricing
Mature
Ideal for smaller sites-
Increase sales
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Lower customer acquisition costs
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Increase conversion rate
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Improve basket and checkout experience
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Win back “lost” customers
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Build a relationship with new customers
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Increase user trust
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Improve user flow
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Health check for analytics
Thrive
Perfect for medium sites-
Increase Sales
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Increase conversion rate
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Increase Avg order value
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Persona work
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Enhanced navigation support
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One-to-One Follow Up Session
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User Research
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User journey mapping
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Lower customer acquisition costs
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Win back "lost" customers
Accelerate
Bespoke guidance for larger and fast growth sites-
Dedicated, in-person, expert guidance
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Much lower customer acquisition costs
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Conversion focused split testing
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Further increased sales
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Lower basket abandonment
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Continual improvement of user experience
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Win back "lost" customers
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Enhanced customer retention
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Includes page design
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Ongoing advanced site search
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Navigation optimisation
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Customer loyalty strategy
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Development support
Just a few of the many companies I have helped!
What My Clients Say
Speciality Conversion Rate Optimisation For E-commerce
I have been in the business of helping companies increase sales and make more money for over 10 years.
I have spent a considerable amount of that time feeling that more should be done to help smaller companies get their foot on the CRO ladder.
I specifically designed a 3-tier program to help e-commerce companies at every stage of their journey.
I believe companies on the lower level packages will gain a high enough ROI and drive down customer acquisition costs to the point where they are ready and wanting to reach the next level within just 6 months of being on the program.
This rapid business growth will propel smaller companies forward, towards a brighter future for their employees and their customers.
Although these programs have been designed for all e-commerce websites, they are particularly compatible with Shopify and WooCommerce platforms. I have substantial experience working with these platforms and have established a network of trusted experts to help me deliver you the results you are looking for even faster.
The Mature Conversion Rate Optimisation Program
At this stage, the program is all about proving itself. Getting your e-commerce company the returns it needs for you to have confidence that you are on the right path.
This program is designed to be run over a 6-month period. Every month, at least one conversion enhancing course of action will be put in place.
Together we will make sure:
- You are more informed about what is happening on your website.
- You are savvier to the way your users think.
- Your customers have an improved experience on your website, (making them want to purchase from you)
- You no longer feel the need to pad your marketing budget (and)
- You begin to develop a relationship with your customers, (increasing the number that return to you time after time).
The Thrive Conversion Rate Optimisation Program
E-commerce companies on the Thrive program experience a more tailored approach than the Mature program. The steps taken within this program typically take a little longer to implement but have greater effects on customer acquisition costs and sales.
At this stage, we aim to learn more about your users and utilise this to create user journeys specifically designed for them.
Interacting with your users in the right way, across multiple touchpoints helps to keep your company in a prominent position in their minds, increasing the amount they end up spending with you.
The Accelerate Conversion Rate Optimisation Program
Designed for target driven e-commerce companies who want very low customer acquisition costs to drive rapid growth. This fully bespoke service will be spearheaded by me in person. I bring 10+ years of experience helping companies achieve their goals to the table.
I will be 100% committed to ensuring your website is under the continuous optimisation needed to achieve the kind of sales and growth you are driving for.
Amongst other services, you will be receiving my original, full CRO service including a carefully organised list of hypothesises and designed road map to split testing success.
What’s more, if you have a Shopify or WooCommerce platform I can get you the results you need even quicker. I have built up a dedicated and loyal network of support, specifically skilled in these two platforms, so we can create content and set up split tests twice as quick as using in-house staff. Additionally, this means your staff have no extra stress to deal with, so they can concentrate on what they do best.
My team includes people skilled in e-commerce:
- Design
- Development (and)
- Copywriting
Get in touch today and find out how you can convert more visitors into customers without spending more on marketing!
Case Studies
With over ten years of experience as an expert in Conversion Rate Optimisation, I know what makes a website convert. Combining analytical data with an intuitive understanding of user psychology and brand messaging, I can help you significantly improve the performance of your website.
Staggering results and a real client testimony
Lots of traffic, but no leads In February 2020 Seed Creativity approached me to carry out an audit for their ‘full-service agency’ website. In the
How Testing Free Delivery Increased Order Profitability by 41%
It’s not always about conversion rates! The question of free delivery is one that every e-commerce store will have asked themselves at some stage. Do
Not Sure If You Need A Conversion Boosting Package? Why Not Have An Audit First, And Then Decide?
You may still be feeling unsure if a CRO e-commerce program is the right choice. That is completely understandable. Whilst none of the programs require you to sign up for a fixed amount of time, you should begin them feeling positive that you want to take part for at least 6 months.
Having a CRO Audit, (whether this is Mature, Thrive or Accelerate) does not tie you into anything.
What the audit will do is:
- Provide a viewpoint from a “fresh set of eyes.”
- Reveal the causes of unprofitable user behaviour patterns
- Help you discover why users are not converting.
- Highlight areas for improvement
- Help you decide what action to take next.
